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Economy | $47/day |
Compact | $43/day |
Intermediate | $43/day |
Standard | $48/day |
Full-size | $49/day |
Minivan | $51/day |
Full-size SUV | $57/day |
Luxury | $54/day |
Intermediate SUV | $51/day |
Standard SUV | $52/day |
4 locations in Downtown
Filters
Reviews
2.0 Poor
Sep 2020
Pros:
Staff was helpfulCons:
Ordered a compact vehicle and when I arrived all they had was an old big truck - let them know that I have never driven a truck and the employee looked at me and didn’t say a word. When asked if they had a different t vehicle I was told NO2.0 Poor
Jul 2020
Cons:
I booked a vehicle they didn't have, so I never got a vehicle.6.8 Okay
Jun 2020
Pros:
There was no one there at drop-off. We had to write down our mileage and go inside for to the rental office. We wanted a final statement but he said he would email it. 27 hours later, we still don't have it.Cons:
Do NOT give other locations if a person requests the airport rental. We rented from a down town agency without our knowledge. Didnt find out until our flight was delayed and we called to notify them and found out they closed at 5:00pm. Very worrisome and costly to have it changed last minute. NOT GOOD!!2.0 Poor
Jun 2020
Pros:
They called me at 8 am stating that they had no cars available and that every single location in Grand Rapids also had no cars availableCons:
I appreciate the call but I’m confused as to why their website said they had cars available if they didn’t.6.0 Okay
Oct 2019
Pros:
The car was good for my needsCons:
I requested an airport rental when I searched and when I went to the Enterprise desk at the airport I was told that it was off site. When I asked if they could come close to the rate it would have doubled. I had to take a $22 Uber to get the off site location. Of course I had missed that this was off site rental, but I would think Kayak could have highlighted that fact when reserving since my search was for an airport rental. This way the customer agrees to and it calls attention to it.10.0 Wonderful
Aug 2019
Pros:
They initially called me 5 minutes before picking up my rental arranged online and told me there were no cars and to go go a different location (where the rates would be different, longer commute in rush hour). However, upon arrival, the team worked out an acceptable solution.Cons:
Online availability being accurate with the store and the 3rd party vendor who I used to book this car.2 locations in Downtown
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Mar 2024
2.0 Poor
Dec 2023
4.0 Mediocre
Nov 2023
2.0 Poor
Sep 2020
Cons:
Staff was very unhelpful. We had a reservation but as we were an hour or so late they said there was no longer a vehicle available for us. I have had issues with this location before and will never go back.5.2 Fair
Jun 2020
Pros:
It was fine, the office there is a bit rough and untidy.Cons:
The car smelled horribly of cigarette smoke and pot. It gave me a headache and I had to apologize to anyone ahead of time before they road in it.One location in Downtown
Filters
Reviews
4.8 Mediocre
Aug 2020
Cons:
Advertised as smoke-free cars. Car smelled profusely of cigarette smoke. When asked to change for a different vehicle, customer rep apologized, but said nothing else was available. Reserved a midsize auto and was given an SUV which doubled my gas expense. Vehicle was in need of an oil change and ran out of windshield wiper fluid (alerts went off within a day of picking up my week ling rental.) Company did offer a small discount and were apologetic upon return of vehicle when I spoke to the manger.2.0 Poor
Jul 2020
Pros:
A complete joke, I was unable to get my vehicle because I was LIED TO over the phone. I verified over the phone that I would be able to pick up the bricks despite being under 25, where I was reassured I could still get it due to waived rules because of covid. Because of this I did not get my vehicle and was late for the next bout of traveling for my vacation. Absolutely no remorse from employees at store as well. Will NEVER recommend.Cons:
Don’t LIE OVER THE PHONE TO DRAW CUSTOMERS IN.2.8 Poor
Jul 2019
Pros:
Staff was not very helpful in getting me taken care of for the inconvenienceCons:
Gave me a clean car or accommodated me for not having the size car I reserved cause you guys were out of cars except the dirty one I received with animal hair all in it and I’m allergic to animals so they charged me for a upgrade which wasn’t my fault2.0 Poor
Mar 2018
Cons:
My reservation had been cancelled twice and I had to rent a car on the spot for higher price. Then after i left someone called me to tell me the car is no longer available. It was a horrible experience because your system clearly is broken. Never renting from Avis again.2.0 Poor
May 2017
Pros:
The car was nice and cleanCons:
The fact that the lady at the counter never mentioned to us that we will be charges extra 750$One location in Downtown
Filters
Reviews
4.0 Mediocre
Oct 2022
10.0 Wonderful
Sep 2023
10.0 Wonderful
Aug 2023
8.0 Very good
Jul 2023
10.0 Wonderful
Jun 2023
2.0 Poor
Jun 2023
One location in Downtown
One location in Downtown
On average a rental car in Downtown costs $84 per day.
Yes. Based on our information, HERTZ in Heritage Hill is the cheapest car rental location in Grand Rapids. It is located at 640 28th St Se.
In the past 72 hours, the cheapest rental car price ($56/day) in Downtown was found at BUDGET, 2640 Alpine Avenue Northwest.
Based on ratings and reviews from real users on KAYAK, the best car rental company in Downtown is BUDGET (5.2, 4 reviews).
Take a look at our extensive car rental location map to find the best rental cars near you.
SUV is the most frequently booked rental car type in Downtown.
A SUV car rental in Downtown costs $84 per day, on average.
On average a rental car in Downtown costs $589 per week ($84 per day).
On average a rental car in Downtown costs $2,526 per month ($84 per day).